Privacy Policy & Cookies Policy

Introduction

At panacheperfumes.com, operated by Rehat Al Oud Trading LLC, we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, and safeguard your information when you browse our website, place an order, or engage with our services.

By using panacheperfumes.com, you agree to the practices described in this policy. If you do not agree, please refrain from using our website.


Information We Collect

Personal Information

We collect personal information you voluntarily provide, including but not limited to:
✔ Full Name
✔ Email Address
✔ Phone Number
✔ Shipping & Billing Address
✔ Payment Details (processed securely via third-party gateways)
✔ Any additional info provided via forms or customer support

Non-Personal Information

Automatically collected data includes:
✔ IP Address
✔ Browser Type & Device Info
✔ Pages Visited & Time on Site
✔ Referring Source (e.g., search engine or social media)


Cookies and Tracking Technologies

We use cookies and similar tools to enhance your shopping experience, personalize content, and analyze site usage. Please see the Cookies Policy section below for full details.


How We Use Your Information

We use your data to:

🔹 Process Orders – Confirm, fulfill, and deliver your purchases
🔹 Customer Support – Assist with questions, returns, and service issues
🔹 Promotions – Send occasional emails about offers (you can opt-out anytime)
🔹 Site Performance – Improve website functionality and navigation
🔹 Fraud Prevention – Detect suspicious or unauthorized activity


How We Protect Your Information

We take strong measures to ensure your data is secure:

🔒 Secure Socket Layer (SSL) encryption
🔒 Limited data access to authorized personnel only
🔒 Adherence to UAE data protection regulations


Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share information with:

Payment Providers – To securely process transactions
Shipping Companies – To deliver your products
Legal Authorities – When required by law or to enforce legal rights


Your Rights

You have the right to:
✔ Access or update your account info
✔ Opt out of promotional emails
✔ Request deletion of your personal data (as per applicable laws)


Cookies Policy

What Are Cookies?

Cookies are small files stored on your device to help websites remember user preferences and activity. These improve site functionality and your overall experience.

Types of Cookies Used

Essential Cookies – Necessary for features like shopping cart & checkout
Analytics Cookies – Track site traffic and visitor behavior to improve performance
Marketing Cookies – Used for relevant product suggestions and ad personalization

Managing Cookies

You may adjust or disable cookies in your browser settings. Note that this may affect site functionality.


Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.


Changes to This Policy

We may update this Privacy & Cookies Policy periodically. Updates will be posted on this page. Continued use of our website confirms your agreement to these terms.


Contact Us

For questions or data inquiries, please contact us at:
📧 Email: care@panacheperfumes.com
📍 Based in: United Arab Emirates


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