Shipping Information

At panacheperfumes.com, we are dedicated to delivering your perfumes safely, quickly, and in perfect condition across the UAE and beyond. Here’s everything you need to know about our shipping process.

Shipping Methods

We offer the following delivery options:

✔ Standard Delivery – 1 to 3 business days within the UAE
✔ Express Delivery – Same-day or next-day delivery (Available in select locations)
✔ International Shipping – Available upon request; fees and timelines vary based on destination

Shipping Charges

✔ Free Shipping – Available for orders above a specified amount (check eligibility at checkout)
✔ Standard Shipping – Calculated at checkout based on your location and order size
✔ Express Shipping – Additional charges apply for same-day or next-day delivery

Order Processing & Dispatch

✔ Orders placed before 2:00 PM UAE time are processed on the same business day
✔ Orders placed after 2:00 PM or on weekends/public holidays are processed the next business day
✔ Once dispatched, you will receive a tracking number via email or SMS

Missed Deliveries & Reattempts

✔ If you’re unavailable at the time of delivery, our courier partner will attempt to contact you
✔ Re-delivery may be scheduled; multiple failed delivery attempts may incur extra charges

International Shipping

✔ We ship to select Gulf countries upon request
✔ Customs duties and import taxes (if applicable) are the responsibility of the customer
✔ Delivery timelines vary depending on customs clearance and destination

Damaged or Lost Shipments

✔ If your order arrives damaged, please contact us immediately and share clear photos of the product and packaging
✔ In case of a lost shipment, we will coordinate with our courier partner to resolve the issue promptly

For any shipping-related questions or concerns, feel free to reach out to our support team.

📧 Email: care@panacheperfumes.com
📦 panacheperfumes.com – Fast, Secure & Reliable Delivery